Shipping Policy
We know how important it is for your special gift to arrive on time. We are committed to a fast, transparent shipping process so you can start creating memories without the wait.
Processing Times All orders are processed and shipped from our U.S.-based fulfillment center. We strive to process all orders within 1-2 business days, excluding weekends and holidays.
Shipping Methods & Estimated Delivery Times We offer several shipping options to best suit your needs. Please note that these are estimated delivery times after the order has been processed.
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Standard Domestic Shipping (United States): 3-5 business days.
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Expedited Domestic Shipping (United States): 1-3 business days.
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International Shipping: 7-20 business days.
Shipping Costs Shipping costs are calculated at checkout based on your location and the selected shipping method.
Tracking Your Order Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your package's journey directly from the carrier's website.
Customs, Duties, and Taxes For international orders, please be aware that customs fees, duties, and taxes may apply upon arrival in your country. These charges are determined by your local customs office and are the responsibility of the customer. We recommend checking with your country's customs agency for more information.
Lost or Damaged Packages In the rare event that your package is lost or arrives damaged, please contact our support team immediately. We will work with you and the carrier to resolve the issue as quickly as possible. Your satisfaction is our top priority.